Enterprise Holdings Exit Booth Agent - Hobby Airport in 06CC Houston, United States
Equal Opportunity Employer
Alamo Rent A Car and National Car Rental is excited to announce an opportunity for a Part Time Exit Booth Agent at Hobby Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Must be available to work the following schedule:
Monday: 8:00am - 5:00pm
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Must be a current employee of Region 06CC (Houston Airport Operations)
Must notify supervisor regarding your interest and intention to apply.
Minimum of 1 year experience handling customer service functions.
Must have a minimum of a "meets requirements" on most recent review.
Must not be on any type of probation (i.e.: performance, attendance, driving).
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
Requisition Number: 2017-203197