Enterprise Holdings Exit Booth Agent - Hobby Airport in 06CC Houston, United States

Equal Opportunity Employer

Alamo Rent A Car and National Car Rental is excited to announce an opportunity for a Part Time Exit Booth Agent at Hobby Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Must be available to work the following schedule:

Monday: 8:00am - 5:00pm

Tuesday: 8:00am-5:00pm

Wednesday: 8:00am-5:00pm

Saturday: 3:00pm-1:00am

  • Prepare all rental documents accurately and completely.

  • Verify car information and VIN number for security and car control.

  • Provide additional service to Emerald Aisle members by offering our refueling option.

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

  • Provide all customers with undivided attention while assisting them at the exit booth.

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

  • Must be a current employee of Region 06CC (Houston Airport Operations)

  • Must notify supervisor regarding your interest and intention to apply.

  • Minimum of 1 year experience handling customer service functions.

  • Must have a minimum of a "meets requirements" on most recent review.

  • Must not be on any type of probation (i.e.: performance, attendance, driving).

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.

Requisition Number: 2017-203197