Enterprise Holdings Part Time Rental Sales Agent -Aspen Airport in Aspen, Colorado

Equal Opportunity Employer/Disability/Veterans

Are you looking for a career in the ever-growing Colorado travel & tourism industry? Do you want to be part of a company that is consistently ranked #1 for customer service?

We have an exciting opportunity in customer service and sales as a Part Time Rental Sales Agent with our team at National and Alamo Rent-A-Car at the Aspen Airport!

The Rental Sales Agent:

  • Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques

  • Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience

  • Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

This position is Part-Time (20-25 hours/week) and permanent/year-round.

Compensation is $13.00/hour plus commission on sales.

Schedule can be flexible throughout the year and is set based on business need and candidate preference.

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

  • Must be at least 18 years old

  • Must have a minimum of 1 year of customer service OR sales experience

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work evenings, week-ends and holidays

Requisition Number: 2017-213256

External Company Name: Enterprise Holdings

External Company URL: www.erac.com