Enterprise Holdings Part Time Exit Booth Agent-Calgary Airport in Calgary, Alberta
Get on the fast track to a more rewarding career with National - a team that is committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards
The rate of pay is $15/hour.
You must be able to work one of the following schedules:
EXIT BOOTH #1 Sun, Mon, Tues, Wed, Thurs 7pm-2am (32.5 hours per week)
EXIT BOOTH #2 Fri / Sat 7pm-2am Tues, Wed, Thurs 1pm-7pm (30 per week)
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Must be at least 18 years of age.
Minimum High School Diploma or G.E.D. required.
Must have a current and valid "class 5" driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record (DUI/DWI).
Minimum 2 years experience in a customer service or sales role.
Proficient in English, written and verbal comprehension.
Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
Requisition Number: 2017-209017
Street 2: Calgary Airport
External Company Name: Enterprise Holdings
External Company URL: www.erac.com