Enterprise Holdings Account Specialist - Commercial Truck Rental in Cincinnati, Ohio
Equal Opportunity Employer/Disability/Veterans
Enterprise Commercial Truck Rental, a division of Enterprise Rent-A-Car has an opening for an Account Specialist. The Account Specialist is responsible for influencing the buying decision, while exceeding the customer's expectations for service, knowledge and professionalism. The Account Specialist will be knowledgeable of our complete menu of services including vehicle acquisition, maintenance management, insurance management, licensing and cycling of our trucks.
The Account Specialist gains hands-on experience and knowledge to learn the business, to learn how to ultimately manage the branch and to support the entire business. The Account Specialist performs duties in all aspects of a branch to become familiar with line and staff functions, operations, management viewpoints and company policies and practices that affect each aspect of the business. The objective of the Account Specialist assignment is to educate Account Specialist as to all aspects of the business so that he or she can ultimately run the branch unit.
The objective of this position is a well rounded education and preparation for the Account Specialist to ultimately run the branch unit.
Assist in Branch sales and marketing efforts to increase business and income
Prospect and target accounts to develop new business relationships
Understand, communicate and sell optional protection products, rental terms and conditions, vehicle features and benefits as well as fuel options and additional equipment
Create a strategy to convince prospects of their need to learn about our services
Conduct various meetings with our clients including initial and follow up fact-finding presentations, closing and transition meetings.
Build the initial relationship with decision makers and secure referrals
Create custom business solutions to facilitate closing the sale
Relationship management with clients after the transition on an as needed basis
Provide a high level of customer service by assisting customers and assessing their rental needs in person and/or by phone
Effectively market the company while picking up and/or dropping off customers in a safe and courteous manner and assisting customers as needed
Conduct follow-up with various customers and businesses, including insurance adjusters or agents, dealerships, body shops, road-side assistance, and mobile vendors.
Must be at least 21 years of age and be qualified to drive under certain parts of Department of Transportation (D.O.T) regulations. Applicants must be willing to submit to and successfully complete a DOT medical examination.
Must have a Bachelor's degree
Minimum of 3 months of successful sales experience and 6 months of customer service. Prior experience in trucking, logistics, and/or business to business sales is a plus but not required
Must have a valid drivers license with no more than two moving violations and/or at-fault accidents within the last 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Requisition Number: 2017-213710
Street 2: Cincinnati
External Company Name: Enterprise Holdings
External Company URL: www.erac.com