Enterprise Holdings Global Distribution Systems (GDS) Specialist in Egham, United Kingdom
With an annual turnover of $20.9 billion and a rental and leasing fleet of over one million vehicles spread across 9,600 locations worldwide, Enterprise Holdings – owner and operator of the Enterprise Rent-A-Car, Alamo Rent A Car and National Car Rental brands – is a company that’s grown into the largest global mobility provider in the world. Working with Enterprise Holdings provides an exciting opportunity with a family-owned company that continues to grow globally to expand its footprint and deliver our exceptionally high level of customer service to car rental customers around the world.
Currently we have an opportunity for a Global Distribution System Specialist to support our EMEA based customers booking the Enterprise, National and Alamo brands through the Global Distribution Systems.
In this role you will support Travel Management Companies (TMC’s), Travel Agencies and the sales support team across EMEA. You will also be responsible for undertaking data integrity audits for all EMEA countries on all data within the four GDS systems.
You will be required to represent our brands attending regular business reviews and agency car rental roadshows hosted by the GDS companies.
In this role you will work closely with, and offer support to other internal departments, including global franchising, EBS and the global sales teams.
This position will report directly to the European Business Development Manager.
The daily role will incorporate the following:
Providing GDS system support to internal customers.
Ensuring the integrity of the EMEA related data in the GDS systems.
Providing support to travel agencies based in EMEA.
Representing the Enterprise brands at the ACRISS project meetings.
Working closely with the GDS team based at our Global Head Office.
Other duties as deemed necessary by your line manager.
Extensive user and data set up knowledge/ experience of Odyssey, Galileo, Worldspan, Sabre & Amadeus preferred
Knowledge of the major third party booking tools powered by the GDS systems preferred
Excellent attention to detail
Multi brand experience would be considered a plus
Strong analytical and complex issue solving skills
The ability to build strong multi-cultural relationships
Customer focused and excellent written and verbal communication skills
Proficient user of Microsoft Office products
Team player who is reliable and has a flexible attitude
Ability to work under pressure and to strict deadlines
Ability to multitask
Hours: 40 per week
Location: Egham, Surrey or remote working options available
Please let us know about any accommodations you may need to participate in the recruitment process.
How to Apply
We take great care in our recruitment process to find the ideal candidate. It’s not all about us, we want you to have the chance to find out what we’re all about.
The first step is our application form. As well as telling us lots about you, it helps us identify the kind of competencies that we look for in our Global Distribution System Specialists.
If your application is successful one of our Talent Acquisition team will be in contact to arrange a competency based telephone interview.
Finally you will be invited to attend an interview with the hiring manager and you have the chance to meet the team.
If you have any questions regarding this position, please contact our Talent Acquisition Manager, Samantha Meredith.
Requisition Number: 2017-210982
External Company URL: www.erac.com