Enterprise Holdings Sr. Customer Assistance Rep Hilton Head, SC in Hilton Head, South Carolina
Equal Opportunity Employer/Disability/Veterans
The Sr Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. The Sr CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch.
Must be available to work PART TIME Monday, Tuesday, and Friday (8:00am-6:00pm)
This position is located in Hilton Head, SC
Provide a high level of customer service by assisting customers as they pick up and return vehicles
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Understand and communicate rental terms and conditions, vehicle features and other services
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, transfer and key logs, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Must be at least 18 years old
Must be willing to accept pay at $10.00/hour
Must have at least 6 months of work history with one employer
Must have at least 1 year of customer service experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have availability to work PART TIME Monday, Tuesday, and Friday (8:00am-6:00pm)
Must have a valid driver's license (not restricted or suspended) with a clean driving record:
No more than 2 moving violations and/or at-fault accidents in the past 3 years
If you have 2 moving violations in the past 3 years, the oldest violation must be at least 2 years old.
If you have a moving violation for going 20mph or more OVER the speed limit, this must be your only violation and it must be at least 2 years old.
No drug or alcohol related conviction on MVR in the past 5 years.
Requisition Number: 2017-209721
External Company Name: Enterprise Holdings
External Company URL: www.erac.com