Enterprise Holdings Rental Sales Agent - Naperville in Naperville, Illinois
Equal Opportunity Employer/Disability/Veterans
National Car Rental are looking for experienced sales professionals for our Naperville, IL location. Our part-time Rental Sales Agent earns a starting hourly rate of $11.00. If you have experience with sales and customer service, this is a great opportunity for you!
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental) using the company approved sales and service techniques. This person will also facilitate the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Lastly, they perform all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
Use company approved sales and service techniques when determining customer needs
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year of sales and customer service experience in a professional environment
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
No drug or alcohol related convictions on driving record in past 3 years (ie., DUI/DWI).
Must be able to work the following schedule:
Monday/Tuesday -6:30am – 1:00pm, Friday- 12:00pm – 6:30pm, Saturday-8:30am -1:00pm
Requisition Number: 2017-208821
External Company Name: Enterprise Holdings
External Company URL: www.erac.com