Enterprise Holdings Full Time Remarketing Logistics Coordinator in San Ramon, California

Equal Opportunity Employer/Disability/Veterans

Enterprise Holdings, operating the Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental brands, has an opening for a Remarketing Logistics Coordinator. The Remarketing Logistics Coordinator will work with and support the sales team and are responsible for wide variety of pre and post-sales administration related to Remarketing vehicles. This position will be located out of Bay Area headquarters in San Ramon.

Our ideal candidate will be an extremely organized self starter, willing to take ownership of all administrative functions related to sales support and inventory control including:

  • Working knowledge of administrative practices, procedures and software applications, including Microsoft office products

  • Knowledge of professional phone etiquette and the ability to provide excellent customer service

  • Good verbal and written communication skills

  • Demonstrate attention to detail for accuracy in performing data entry duties and various tasks

  • Organizational and time management skills

  • Ability to demonstrate sound judgment and problem solving skills by taking appropriate action regarding a concern and questionable finding

  • Ability to work in a fast paced environment with demonstrated ability to prioritize and juggle multiple competing tasks and demands

This individual will be involved in the Remarketing process and duties will include, but are not limited to :

  • Inventory management and sales processing

  • Research and propose transportation options, timing and costs

  • Communicate transportation costs and time frame to customers

  • Organize vehicles with carriers

  • Secure funds for sold vehicles

  • Verify vehicle availability, specifications and condition before closing the sale

  • Troubleshoot potential customer issues and concerns

  • Customer invoicing and overall department billing and paperwork

  • Management and ownership of the accounts receivable report

  • Transfer of ownership paperwork, keys and any additional documents provided

  • Update system throughout Remarketing process

  • May assist with customer follow-up calls

  • Perform miscellaneous job-related duties as assigned

  • Manage the deleted process

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D. required.

  • Minimum of 1 year experience handling customer service functions.

  • Must have intermediate knowledge in all of the following: Microsoft Word, Excel, and Outlook.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must have a valid driver's license with no more than 2 moving violations on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).

  • Must be willing to accept a starting wage of $16.50 per hour.

  • Must be able to work Full-Time, Monday through Friday 8 am to 5 pm.

Requisition Number: 2017-208905

External Company URL: www.erac.com