Enterprise Holdings Greeter MSP Airport in St. Paul, Minnesota
Equal Opportunity Employer/Disability/Veterans
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position pays $12 per hour. There is also shift differential pay for nights/weekend hours!
Work pro-actively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome members to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
Maintain Emerald Aisle for cleanliness.
Thank member for their business.
Provide upgraded vehicles on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Must be at least 18 years of age
High School Diploma or G.E.D.
Minimum of 1 year face to face experience handling customer service functions
Must have valid driver's license.
Given the nature of our job requirements, a drug or alcohol related conviction on your driving record in the last five years will disqualify you from employment. A careless driving conviction in the last 3 years will also disqualify you from employment.
Given the nature of our job requirements, more than 3 moving violations (i.e. speeding ticket, failure to stop) on your driving record in the last three years will disqualify you from employment.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work following shift/schedules:
Thursday & Friday 5pm-130am, Saturday 330pm-12am, and Sunday 4pm-1230am
Requisition Number: 2017-213331
Street 2: Minneapolis - Saint Paul Airport
External Company Name: Enterprise Holdings
External Company URL: www.erac.com