Job Information
Enterprise Mobility Administrative Representative - Albuquerque Airport in Albuquerque, New Mexico
Overview
Enterprise Albuquerque Airport is seeking a responsible, dedicated person to join our team as a Full Time Administrative Representative. This position pays $15/hour and is located at 3400 University Blvd, Albuquerque NM 87106.
The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
We offer:
Paid time off
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
The schedules for this position is the following: Sunday thru Thursday 10am-6pm, OFF on Friday and Saturday
Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America.
Responsibilities
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Proficient in Microsoft Excel and Word
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous and backup job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High school diploma or GED required; some college preferred
Must have minimum intermediate level proficiency in Excel
Must have at least 6 months of prior customer service, retail, or administrative support experience
Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.
No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.