Job Information
Enterprise Mobility Customer Service - Exit Booth Agent - Austin Bergstrom Airport in Austin, Texas
Overview
Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent.
This position has a starting pay of $18 / hr ( $15 / hour with a guaranteed nights & weekend shift bonus of $400 per month pending attendance ) and is located at the Austin International Airport facility on 3819 Presidential Blvd., Austin, TX 78719.
We offer:
Consistent 40 hour per week schedule
Paid time off
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
NO Airport Clearence required
Available Schedule (A):
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 10:00am - 6:00pm
Sunday 10:00am - 6:00pm
Monday OFF
Tuesday OFF
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veteran s
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D. required
Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI)
Must have a minimum of 3-6 months of customer service or sales experience in retail, guest services, or administrative support
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be available to work at least 1 of the schedules listed in the job description
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.