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Enterprise Mobility Customer Service - Exit Booth Agent - Austin Bergstrom Airport in Austin, Texas

Overview

Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent.

This position has a starting pay of $18 / hr ( $15 / hour with a guaranteed nights & weekend shift bonus of $400 per month pending attendance ) and is located at the Austin International Airport facility on 3819 Presidential Blvd., Austin, TX 78719.

We offer:

  • Consistent 40 hour per week schedule

  • Paid time off

  • Employee discount

  • Retirement savings plan including 401k with matching profit sharing

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

  • Training and development

  • NO Airport Clearence required

Available Schedule (A):

  • Wednesday 10:00am - 6:00pm

  • Thursday 10:00am - 6:00pm

  • Friday 10:00am - 6:00pm

  • Saturday 10:00am - 6:00pm

  • Sunday 10:00am - 6:00pm

  • Monday OFF

  • Tuesday OFF

Responsibilities

  • Prepare all rental documents accurately and completely.

  • Verify car information and VIN number for security and car control.

  • Provide additional service to Emerald Aisle members by offering our refueling option.

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

  • Provide all customers with undivided attention while assisting them at the exit booth.

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veteran s

Qualifications

  • Must be at least 18 years of age

  • High School Diploma or G.E.D. required

  • Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years

  • No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI)

  • Must have a minimum of 3-6 months of customer service or sales experience in retail, guest services, or administrative support

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be available to work at least 1 of the schedules listed in the job description

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

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