Enterprise Holdings Administrative Representative - Call Center - O'Hare Airport Enterprise Alamo National in Chicago, Illinois
Enterprise Holdings Chicago at O'Hare Airport is excited to announce an opening for an Administrative Representative. This person will provide a high level of customer service by assisting both internal and external customers primarily via the phone in a fast paced call center environment in addition to administrative support.
This is a full time opportunity working 40 hours per week at $17.00/hour.
We also offer:
Paid time off
401k retirement plan
Training and development
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise Holdings Chicago, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here (https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html) .
Take incoming calls- reservations, general questions and answers, provide information and resolution for customers
Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Provide directions and general assistance
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Perform various administrative functions
Assist with the lost and found procedures
Provide assistance to the Daily Rental team by occupying the return area booth to assist customers with
Perform miscellaneous and backup job-related duties as assigned
Equal Opportunity Employer/Di sability/Veterans
Must be at least 18 years old
Must have a valid driver's license
Must be willing to work at $17/hour
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have at least 1 year prior customer service experience with basic computer skills
Apart from religious observations, must be able to work the following schedule(s):
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.