Enterprise Rent-A-Car Jobs

Job Information

Enterprise Holdings Administrative Representative Part Time in Columbia, South Carolina

Overview

Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America.

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. The starting pay for this position is $10.40/hr and is located at 10249 Two Notch Rd, Columbia, SC 29229.

Must be available to work the following part time schedule (25/hrs per week)

Monday 8am-5pm, Wednesday 12pm-6pm and Friday 8am-4pm

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned

  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone

  • Meet and greet customers in a friendly and timely manner

  • Provide directions and general assistance

  • Assist to assess condition of rental upon return

  • Process returns, check-ins and exit kiosk transactions

  • May assist with or perform customer pick-ups in a safe and courteous manner

  • Notify Management of any known customer problems

  • Notify Management of any known vehicle problems and any required vehicle maintenance

  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • Must have at least 6 months of prior customer service, retail, or administrative support experience

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • If you have 2 moving violations in the past 3 years, the oldest violation must be at least 2 years old.

  • If you have a moving violation for going 20mph or more OVER the speed limit, this must be your only violation in the last 3 years.

  • No drug or alcohol related conviction on MVR in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be willing to accept $10.40/hr

  • Must be available to work Monday 8am-5pm, Wednesday 12pm-6pm and Friday 8am-4pm (25 hours per week)

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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