Enterprise Holdings Customer Service Representative in Denver, Colorado
Enterprise Rent A Car located at the Denver International Airport, has an exciting opportunity for a Customer Service Representative!
The Customer Service Representative will provide a high level of service and focus to our customers by assisting our clients (face- to- face) with all of their rental needs. Each interaction with our customers will walk through veryifing information, inspecting the condition of a reserved vehicle and going over our additional products beforing the customer signs the rental agreement. As a Customer Service Representative, you will gain knowledge through in person training, one- on- one development and a certification award to feel confident in any position during the rental process.
Starting compensation for this position is $20 -$22 / hour workin 40 hours a week
*Earn up to $800 / month in bonuses!
Our employees also enjoy a competitive benefits program (medical, dental, and vision benefits, PTO, etc.), an employee wellness program, 401K and profit-sharing, participation in a national discount program with numerous preferred partners, and employee-discounted rental cars for you and your family!
Meet and greet customers in a friendly and timely manner
Provide a high level of customer service by assisting customers and assessing their rental needs
Assist to assess condition of rental upon return
Understand and communicate rental terms and conditions, vehicle features and other services
Provide directions and general assistance
Process returns, check-ins and exit kiosk transactions
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age
Must have a High School Diploma or G.E.D. required
Must have a valid driver's license
Must not have more than 2 moving violations and/or at fault accidents in the past 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must not have any drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
Must be able to work a 40 hour work week
Must have at least 6 months prior customer service retail or administrative support experience
Must be able to stand and work on your feet walking inside and outside in all seasons and weather conditions
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.