Job Information
Enterprise Holdings Overnight Outdoor Greeter in Denver, Colorado
Overview
National and Alamo has an exciting opportunity for an Overnight Greeter!
The Greeter provides superior, friendly, efficient service during all aspects of the rental car process. As a Greeter, you will start by welcoming customers when they arrive to our location and fulfilling client they relate to the National-Emerald Aisle rental process or Alamo rental process. When assisting clients you will show appropriate vehicle selection, as determined by the Emerald Aisle program guidelines. As a Greeter, you will create and maintain a friendly, personable experience while providing a quick and efficent transaction. You will performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Starting compensation for this position is $19- $21 / hour working 40 hours a week
*Earn up to $750 / month in bonuses!
Our employees also enjoy a competitive benefits program (medical, dental, and vision benefits, PTO, etc.), an employee wellness program, 401K and profit-sharing, participation in a national discount program with numerous preferred partners, and employee-discounted rental cars for you and your family!
Responsibilities
Welcome members to the facility when they exit the bus or arrive on the lot and assist customers with luggage if needed
Greet Emerald, VIP and Alamo members as they arrive on the lot by making them feel valued and welcomed in a professional and courteous manner
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management and document customer service issues for areas of opportunity for improved Emerald Club service
Review reservation manifest for special requests and daily game plan for preparation for our customers
Maintain Emerald Aisle for cleanliness and maintain clean, low milage fleet mix per requirements
Work proactively with drivers, service agents, and managers to ensure proper vehicle supply
Complete audits on vehicles to ensure cleanliness and safety for our customers
Return failed inspection units back to production for re-cleaning
Direct customers to the exit booth, provide local directions, maps and return directions as needed
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
Must have a High School Diploma or G.E.D. required
Must have a valid driver’s license
Must not have more than 2 moving violations and/or at fault accidents in the past 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must not have any drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
Must be able to work a 40 hour work week
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.