Enterprise Rent-A-Car Jobs

Overview

Enterprise Holdings at the Eagle County Airport has an exciting opportunity for a Full Time Customer Experience Representative (CXR)! This position pays $21.42 / hour and is located at 217 Eldon Wilson Rd Gypsum, CO 81637.

We offer:

• $21.42 / hour

• Consistent 40 hour per week schedule

• Employee discounts

• Retirement savings plan including 401k with matching profit sharing

• Health Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• Training and development

• No airport clearance required

• On-site parking

Available Schedule (A):

• Sunday 10:00am - 8:00pm

• Monday 10:00am - 8:00pm

• Tuesday 10:00am - 8:00pm

• Wednesday 10:00am - 8:00pm

• Thursday 10:00am - 8:00pm

• Friday OFF

• Saturday OFF

Available Schedule (B):

• Sunday OFF

• Monday OFF

• Tuesday 10:00am - 8:00pm

• Wednesday 10:00am - 8:00pm

• Thursday 10:00am - 8:00pm

• Friday 10:00am - 8:00pm

• Saturday 10:00am - 8:00pm

Available Schedule (C):

• Sunday OFF

• Monday 10:00am - 8:00pm

• Tuesday 10:00am - 8:00pm

• Wednesday 10:00am - 8:00pm

• Thursday 10:00am - 8:00pm

• Friday 10:00am - 8:00pm

• Saturday OFF

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner

• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

• Place outgoing calls for callback management, and miscellaneous calls as assigned

• Assist to assess condition of rental upon return

• Notify Management of any known customer problems

• Notify Management of any known vehicle problems and any required vehicle maintenance

• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

• Clean vehicles when applicable

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old

• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

• No drug or alcohol related conviction on driving record in the past 5 years

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.