Enterprise Holdings Work From Home Customer Service - Reservation Sales Representative in Fort Worth, Texas
Enterprise Holdings is looking to add virtual agents to our Contact Center’s Reservations Sales team!
Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
Communicate effectively with a wide range of callers
Enjoy a sales-oriented culture, while working from the comfort of home
… Then this may be the perfect opportunity you’ve been searching for!
We Work Hard and Reward Hard Work! This position offers a compensation package of $14.50/hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more.
Schedule: Our schedules are full-time and range from start times around 11am CST to end times around 10pm CST (weekends and holidays included).
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality
Efficiently guide conversations and apply sales techniques to convert calls into reservations
Provide excellent customer service
Strive to meet and exceed monthly personal and department metrics
Locate and interpret complex information from a number of systems
Equal Opportunity Employer/Disability/Veterans
Must currently live in the state of Texas
Must currently live in Fort Worth or the immediate surrounding area
One year of sales or call center experience required
Permanent residence with a defined working space that is free of distractions
Ability to complete training for the first 3 weeks of employment, M-F from 9-5:30pm CST
Able to work a full time schedule (40 hours/week), with start times between 11am-1:30pm Central Time Zone, including one weekend day per week
Accept starting pay of $14.50/hour
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
Must have a computer USB headset with microphone
Must have a computer with webcam technology
Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
Minimum upload speed of 2mbps and minimum download speed of 5mbps
Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
The address on your application must be your current, accurate permanent address
*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.