Enterprise Holdings Greeter Honolulu Airport Alamo in Honolulu, Hawaii
Enterprise Holdings has an exciting opportunity for a full time Greeter. This position pays $16.42 / hour and is located at the Alamo Honolulu International Airport 96819.
The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the Alamo rental process. Provides customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:
Paid time off
Retirement savings plan including 401k with match and profit sharing
Training and development
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here (https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html) .
Work pro-actively with drivers, auto detailers, handheld return agents and managers to ensure there is proper vehicle supply.
Welcome customers to the facility when they exit the bus or arrive on the lot.
Direct customers to their vehicles and the exit booth, provide local directions and maps and provide return directions where applicable.
Assist customers with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hang-tag information was completed correctly.
Thank customers for their business.
Communicate upgrade vehicle options on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
High school diploma or GED equivalent required
Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observation, must be able to work a full time schedule which will include weekends and holidays. Current available shift: 230p - 11p
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.