Enterprise Holdings Part Time CAR Sr (Exit Booth Agent) - Indy Airport in Indianapolis, Indiana
Enterprise has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position is part-time, pays $11.50 per hour, and is located in the parking garage at the Indianapolis airport
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
High School Diploma or G.E.D. required
Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 2 years
No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI)
Minimum of 1 year experience handling customer service functions
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must be willing to accept the starting pay of $11.50 per hour
New Hire Orientation is held every other Monday from 10:00 am - 4:00 pm in Indianapolis. Must be able to attend one of these sessions if hired.
Apart from religious observation, must be able to work the following schedule: Monday - Friday 2:00 pm - 7:00 pm
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Requisition Number: 2019-272629