Enterprise Holdings Greeter - Kona Airport in Kailua-Kona, Hawaii

Alamo Rent A Car has an exciting opportunity for a Greeter at the Kona Keahole Airport location on the Big Island. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. They provide customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This position is part time 10-29 or 30-39 hours/week and comes with excellent benefits.

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome members to the facility when they exit the bus or arrive on the lot.

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist members with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hangtag information is completed correctly.

  • Maintain clean low mileage fleet mix requirements.

  • Thank member for their business.

  • Provide upgraded vehicles on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

  • Additional duties as assigned by a member of management.

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years of age.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must have completed education at a minimum of a high school diploma or GED or equivalent.

  • 1 year prior customer service experience preferred.

  • Must have a valid driver’s license with a satisfactory driving record (no more than 3 moving violations on driving record in the past 3 years and no DUI/DWI in the past 5 years).

  • Apart from religious observation, must be able to work 10-29 or 30-39 hours per week including weekends and holidays.

Requisition Number: 2018-237158

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Street: 75-5570 Kuakini Hwy