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Enterprise Holdings Kansas City Airport - Enterprise Holdings Hiring Event in Kansas City, Missouri

National and Alamo Car Rental Kansas City Airport Hiring Event!

We are hiring for positions at our Kansas City Airport location!

Interviews will take place on Thursday, June 13th from 11am-5pm at our Kansas City Airport Location:

Airport Rental Car Facility

648 N. Madrid, Kansas City, MO 64153

We are currently hiring for the following positions:

  • Full-Time Drivers/Shuttlers

  • Full-Time Rental Sales Agents

  • Full-Time Vehicle Service Agents (Detailer)

  • Full-Time Automotive Technician

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Full-Time Driver/Shuttler:

  • Drive the vehicles from return location to cleaning/servicing location; leave vehicles positioned for best access by service agents, as directed by management.

  • Drive serviced vehicles to ready line area and park for easy access by customers as directed by management.

  • Deliver vehicles to other locations as directed by management, such as licensee locations, rail yard, auction sites, body shops, or other corporate locations.

  • Move vehicles to different areas of the lot or facility as needed and directed by management.

  • Answer customer questions or direct them to the appropriate person.

  • Perform other service-related duties to ensure our products and services meet the needs of our customers.

  • Management reserves the right to modify, change or delete assigned duties.

Full-Time Automotive Technician:

  • Ensure that all repairs and preventative maintenance are completed according to the manufacturers specifications and guidelines.

  • Complete required manufacturer's training and perform warranty and recall repairs.

  • Complete ADA installs as required upon completion of training.

  • Maintain vehicle repair history by documenting a Repair Order to accurately reflect steps taken and part(s) used during the repair.

  • Provide safe and reliable vehicles upon completion of repairs and preventative maintenance.

  • Comply with part and inventory tracking procedures.

  • Utilize multiple manufacturers’ websites, software and diagnostic tools.

  • May process new fleet, LOFR, tires, fuel reclamation or buy-backs.

  • Maintain the work area in a safe and clean condition.

  • Perform related duties as required.

Full-Time Rental Sales Agents:

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Full-Time Vehicle Service Agents:

  • Inspect vehicles for unidentified body damage.

  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.

  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.

  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.

  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.

  • Refuel the vehicle and log identification number with fuel needed and mileage.

  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.

  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.

  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.

  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years of age

  • Must be authorized to work in the U.S. and not require sponsorship by our company now or in the future

  • Must be available to work 40 hours per week, with open availability including days, evenings, and weekends, based on a shift

  • High school diploma or GED equivalent required

  • Must have at least 1 year prior customer service retail or administrative support experience (for Rental Sales Agent position only)

  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 3 years

Requisition Number: 2019-284662

Street 2: Kansas City Intl Arpt

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Street: 868 Tel Aviv Ave.

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