Enterprise Rent-A-Car Jobs

Overview

Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!

If you…

• Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue

• Communicate effectively with a wide range of callers

• Enjoy a sales-oriented culture, while working from the comfort of home

• Are able to ensure customer satisfaction through providing exceptional service to every customer

• Are interested in growth and advancement opportunities

… Then this may be the perfect opportunity you’ve been searching for!

We Work Hard and Reward Hard Work! This remote position offers a compensation package of $ 17.25 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3%, profit sharing, paid time off, employee discounts and much more!

Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST and will include required attendance for a network login day the Friday before the classroom training. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)

Responsibilities

• Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide

• Receive and apply feedback from managers to improve call quality

• Efficiently guide conversations and apply sales techniques to convert calls into reservations

• Provide excellent customer service

• Strive to meet and exceed monthly personal and department metrics

• Adhere to a set full time schedule

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

Qualifications

• Must currently live in the state of Missouri

• Must currently live in Kansas City or the immediate surrounding area

• One year of sales or call center experience required

• Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home

• Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

• Must be at least 18 years old

• Must be willing to travel to Kansas City or immediate surrounding area to complete the I-9 process, in person, if hired

WFH Technical Qualifications for your home office:

• Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS

• Must have a computer USB headset with microphone

• Must have a webcam, both built-in and detached webcams are acceptable

• Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)

• Minimum upload speed of 2mbps and minimum download speed of 5mbps

• Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED

• The address on your application must be your current, accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.