Enterprise Rent-A-Car Jobs

Job Information

Enterprise Holdings Greeter Non-Driving in Lihue, Hawaii

Overview

Enterprise Holdings has an exciting opportunity for a full time Greeter Non-Driving. This position pays $17.42 / hour and is located at the Alamo Lihue International Airport 96766.

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the Alamo rental process. Provides customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:

  • Paid time off

  • Employee discount

  • Retirement savings plan including 401k with match and profit sharing

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

  • Training and development

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here (https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html) .

Responsibilities

  • Work pro-actively with drivers, auto detailers, handheld return agents and managers to ensure there is proper vehicle supply.

  • Welcome customers to the facility when they exit the bus or arrive on the lot.

  • Direct customers to their vehicles and the exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist customers with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hang-tag information was completed correctly.

  • Thank customers for their business.

  • Communicate upgrade vehicle options on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • High School Diploma or G.E.D. equivalent required

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be able to work 230p-11p which includes weekends and holidays

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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