Enterprise Holdings Administration Coordinator in London, United Kingdom
Add an annual turnover of $24.1billion to a rental and leasing fleet of over 2 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A Car – a business that’s grown into the largest global mobility provider in the world.
We encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We are proud to say we have been in the Times Top 50 Where Women Want to Work for 13 consecutive years and have been honoured with many other awards along the way.
A team of 24 who specialise in providing excellent customer service to our customers. We do this everyday by working with local authorities and rental branches, and ensuring our research and communication is accurate for our customers.
We're excited by people who have a passion for providing excellent customer service and want to excel within a large organisation!
The Administrative Coordinator role is located within the Traffic Violations department at our head office in Staines. This is a key role in which customer service, research skills, data entry and attention to detail are required.
Salary: 18,000 per Annum
Hours: 40 hours/week (Monday-Friday)
Location: Staines upon Thames, TW18 4HR
Daily interaction with Enterprise global application CMS (Citation Management System)
Receiving, Reviewing & Uploading data files
Exporting Dynamic Reports from CMS and analyzing by business sector
Processing Citations resulting from Retail Rentals
Daily & Monthly performance reporting for inclusion in results
Ensuring protection & privacy of customer data pertaining to Citations
Delivering exceptional service to customers & Enterprise Teams
Play a leading role in setting up Phase 2, Phase 3 & More
The right candidate will:
Be very career driven and be willing to support company initiatives
Drive a fun, friendly and competitive work atmosphere for all Department employees
Language skills in German, French and Spanish is a plus!
The successful candidate will be required to demonstrate the following skills and attributes:
Demonstrated ability to make decisions
Ability to build internal & external relationships
Ability to demonstrate strong customer service skills
Demonstrated analytical skills
Ability to work independently and as part of a team
Great communication skills (Verbal and written) and attention to detail
Demonstrated time management skills
Knowledge of Microsoft Office products, internet and telephone skills
Ability to organise and present information, views and concepts in a concise and understandable format for a variety of audiences
Demonstrate excellent organizational skills
Reliability and hard working
Previous customer service experience
Knowledgeable of Microsoft Office Products, internet and telephone skills
Legally authorised to work in the UK without restriction
Will your commute be within 40 minutes?
Street 2: London
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Post End Date: 10/10/2019
Requisition Number: 2019-298081
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.