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Enterprise Holdings Seasonal Part Time Customer Assistance Representative Medford Airport in Medford, Oregon

The Medford Airport has an exciting opportunity for a Part Time Sr. Customer Assistance Representative. The Sr. CAR will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Sr. CAR will gain knowledge through local training and hands-on experience to service customers at the counter, exit booth and return lane.

This position pays $14.00 per hour, and is at our Medford Airport location. This position will remain part time and is seasonal. Candidates must be able to work the following shift (s):

  • Sunday 1:00pm - 9:30pm

  • Monday 11:00am - 7:30pm

  • Tuesday 11:00am - 7:30pm

  • Wednesday Off

  • Thursday Off

  • Friday Off

  • Saturday Off

  • Sunday Off

  • Monday 11:00am - 7:30pm

  • Tuesday 11:00am - 7:30pm

  • Wednesday 11:00am - 7:30pm

  • Thursday Off

  • Friday Off

  • Saturday Off

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

  • Meet and greet customers in a friendly and timely manner

  • Provide directions and general assistance

  • Understand and communicate rental terms and conditions, vehicle features and other services

  • Sell optional protection products, upgrades, fuel options and other additional equipment

  • Assist to assess condition of rental upon return

  • Confirm rental paperwork from the Exit Booth

  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years old

  • High school diploma or GED equivalent required; some college preferred

  • Requires at least 6 months customer service experience within the past 5 years

  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    • Sunday 1:00pm - 9:30pm
  • Monday 11:00am - 7:30pm

  • Tuesday 11:00am - 7:30pm

  • Wednesday Off

  • Thursday Off

  • Friday Off

  • Saturday Off

  • Sunday Off

  • Monday 11:00am - 7:30pm

  • Tuesday 11:00am - 7:30pm

  • Wednesday 11:00am - 7:30pm

  • Thursday Off

  • Friday Off

  • Saturday Off

Street 2: Medford/Ashland/Grants Pass

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Requisition Number: 2019-280067

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