Enterprise Holdings Part Time Seasonal Lot Customer Assistance Representative in Myrtle Beach, South Carolina

Equal Opportunity Employer/Disability/Veterans

The Part Time Seasonal Lot Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Part Time Lot Customer Assistance Representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and assist the Airport team through the rental process.

Must be available to work a part time schedule 25hrs/week (available shifts Saturday-Monday 5:30AM-1:30PM, 10:00AM-6:00PM, 4:00PM-12:00AM)

  • Provide a high level of customer service by assisting customers and assessing their rental needs in person (usually outdoors)

  • Meet and greet customers in a friendly and timely manner

  • Provide directions and general assistance

  • Assist customers during the check in process of the vehicle

  • Assess condition of rental upon return

  • Process returns, check-ins and exit kiosk transactions

  • Understand and communicate rental terms and conditions, vehicle features and other services

  • May sell optional protection products, upgrades, fuel options and other additional equipment

  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

  • Perform miscellaneous and backup duties job-related duties as assigned

  • Must be at least 18 years old

  • Must be willing to accept $11/hour

  • Must have at least 1 year prior customer service, retail or sales experience

  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Applicant cannot have interviewed for this position with Alamo Rent-A-Car, Enterprise Rent-A-Car or National Car Rental within the last 6 months

  • Must be available and willing to work outdoors

  • This is a seasonal position lasting no more than 150 days

  • Must be available to work a PART TIME schedule Saturday-Monday (available shifts: 5:30AM-1:30PM, 10:00AM-6:00PM, 4:00PM-12:00PM)

Requisition Number: 2018-236121

Street 2: Myrtle Beach

External Company Name: Enterprise Holdings

External Company URL: www.erac.com