Job Information
Enterprise Mobility Exit Booth Agent - Nashville Airport in Nashville, Tennessee
Overview
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for an Exit Booth Agent . The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position is located on site at the Nashville Airport .
Available schedules are:
Thursday-Monday (5:30pm-2am)
Saturday-Wednesday (5:30pm-2am)
We offer a robust Benefits Package including, but not limited to:
Competitive compensation ; pay starts at $16/hr with bonus opportunities
Paid Time Off , starting with 18 paid days off per year (12 during first year)
Health, Dental, Vision insurance ; Life Insurance; Prescription coverage
Employee discounts on car rentals, car purchases and much more!
401(k) retirement plan with company match and profit sharing
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 1 year experience handling customer service functions
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years.
No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI)
Must be able to understand, read, write, and speak English
Apart from religious observation, must be able to work Thursday-Monday (5:30pm-2am) or Saturday-Wednesday (5:30pm-2am)
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.