Enterprise Rent-A-Car Jobs

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Enterprise Holdings Seasonal Car Rental Sales Agent New Haven, CT in New Haven, Connecticut

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Rental Sales Agent at our New Haven, Connecticut location. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

This is a seasonal position. Our season begins May 1st and ends September 30th. Seasonal employment will end on or before September 30th 2019.

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years old

  • High School Diploma or G.E.D. required

  • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license.

  • Must have a minimum of 1 year of sales and face to face customer service experience

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.

  • Must be willing to accept a seasonal position that ends on or before 9/30/19 (Our season is from May 1st 2019 until Sept 30th 2019)

  • Apart from religious observation, must be able to work:

  • Shift Needed to Fill

Days

Shift Hours

Sunday

Monday

8:00am - 5:00pm (1 hour break)

Tuesday

2:00pm - 10:00pm (1 hour break)

Wednesday

Thursday

7:30am - 5:00pm (1 hour break)

Friday

7:30am - 5:00pm (1 hour break)

Saturday

9:00am - 1:00pm

Requisition Number: 2019-283680

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Street: 290 State St

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