Job Information
Enterprise Mobility Customer Service Representative - Okeechobee in Okeechobee, Florida
Overview
Get on the fast track to a more rewarding career with Enterprise Rent A Car - A team that is committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
THIS IS A PART TIME POSITION (25 HOURS)
This position is located at 4255 South Highway 441, Okeechobee, FL 34974
This position pays $16.50/ hour
This is a part-time (25 hour/week) position
Apart from religious observations, must be able to work the following schedule:
Monday: 8am-5pm
Wednesday: 8am-5pm
Friday: 8am-5pm
Responsibilities
Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
Cash control; handle cash and prepare deposits.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D.
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
Minimum of 1 year experience handling customer service functions
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be willing to accept a starting pay of $16.50/hr
Must be willing to work posted schedule of: Monday: 8am-5pm Wednesday: 8am-5pm Friday: 8am-5pm
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.