Enterprise Holdings Sr. Customer Assistant Representative - Rockland in Orleans, Ontario
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The SR CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers.
Branch Location: 8501 County Road 17 E, Rockland, ON K4K 1K7
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
May sell optional protection products, upgrades, fuel options and other additional equipment
Must be at least 18 years old
High school diploma or GED equivalent required
Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years
Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.
Street 2: Orleans
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Requisition Number: 2019-280757