Job Information
Enterprise Mobility Customer Service - Exit Booth Agent - Philadelphia International Airport in Philadelphia, Pennsylvania
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The responsibilities include providing a high level of customer service to customers, primarily face-to-face, supporting their rental needs. The Exit Booth agent will also offer company approved services and products to provide a positive experience for all customers and will facilitate the rental process through verifying all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $15.75 / hour plus the ability to earn up to $1,100 monthly in commission bonuses!
This position is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
We are looking to hire for the following schedule:
Monday, Wednesday 5:00 PM - 3:00 AM
Friday 3:00 PM - 1:00 AM
Saturday 2:00 PM - 12:00 AM
Responsibilities
Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers; thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Process Returns as necessary
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old.
Must have a minimum of 2 years of retail customer service experience.
Must have a current and valid drivers license.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be living within 30 minutes of the Philadelphia International Airport
Must be able to work the following schedule:
Monday, Wednesday 5:00 PM - 3:00 AM
Friday 3:00 PM - 1:00 AM
Saturday 2:00 PM - 12:00 AM
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.