Enterprise Mobility Customer Service Representative - Exit Booth Agent - Philadelphia International Airport in Philadelphia, Pennsylvania
Enterprise Mobility has an exciting opportunity for a full-time Exit Booth Agent.
This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and results driven culture.
The responsibilities include providing a high level of customer service to customers, primarily face-to-face, supporting their rental needs. The Exit Booth agent will also offer company approved services and products to provide a positive experience for all customers and will facilitate the rental process through verifying all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $15.75 / hour - $18.28 / hour ($15.75 / hour plus monthly bonus opportunities). Average monthly commission bonuses is $300 per month.
In addition to this compensation, we offer a comprehensive benefits package which includes:
Medical, dental, and vision insurance options
Paid vacation time
401(k) with company match
The available schedule(s):
Sunday 12pm-10pm, Monday 5pm-3am, Thursday 5pm-3am, Saturday 11am-9pm
Sunday, Tuesday, Wednesday, Saturday 4pm-2am
This is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Process Returns as necessary.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
Must have a minimum of 2 years of customer service experience in retail, sales or guest services
Must have a valid driver's license
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be living within a reasonable commute of no more than 1 hour to the location(s) listed above within 30 days of anticipated start date.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.