Enterprise Holdings Customer Service Representative - Greeter - Philadelphia International Airport in Philadelphia, Pennsylvania
Enterprise Holdings is seeking a responsible, dedicated person to join our team as a full time Greeter. This position pays up to $15.00 / hour and is located at the Philadelphia International Airport branch, located at 1 Arrival Road, Philadelphia, PA 19153.
Paid time off
Retirement savings plan including 401k with matching profit sharing
Training and development
We are currently hiring for the following schedule, working up to 40 hours per week.
Schedule 1 - Thursday, Friday, Saturday, Sunday, Monday 3:00pm to 11:00pm
Schedule 2 - Thursday, Friday, Saturday, Sunday, Monday 7:00am to 3:00pm
Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America.
The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
We are hiring now for immediate openings. Responsibilities include:
Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome members to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
Maintain Emerald Aisle for cleanliness.
Thank member for their business.
Provide upgraded vehicles on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age
Minimum of 1 year of customer service experience working in the retail or hospitality industry
Must have a valid driver's license
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be living within a reasonable commute of no more than 1 hour to the location(s) listed above within 30 days of anticipated start date
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.