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Enterprise Mobility Customer Service Representative - Greeter - Philadelphia International Airport in Philadelphia, Pennsylvania

Overview

Enterprise Mobility has an exciting opportunity for a full-time Greeter.

This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and results driven culture.

The responsibilities include providing a high level of customer service to customers, primarily face-to-face, supporting their rental needs and making all transactions quick and efficient.

This position pays $16.00 / hour.

In addition to this compensation, we offer a comprehensive benefits package which includes:

  • Medical, dental, and vision insurance options

  • Paid vacation time

  • Paid Holidays

  • 401(k) with company match

  • Profit sharing

  • Employee discount

The available schedule(s):

  • Sunday, Monday, Thursday, Friday, Saturday 3:00pm-11:00pm

  • Sunday, Monday, Thursday, Friday, Saturday 4:00pm-12:00am

This is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.

Responsibilities

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome members to the facility when they exit the bus or arrive on the lot.

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist members with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hangtag information is completed correctly.

  • Maintain clean low mileage fleet mix requirements.

  • Maintain Emerald Aisle for cleanliness.

  • Thank member for their business.

  • Provide upgraded vehicles on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age

  • Must have a minimum of 2 years of customer service experience working in retail, sales or guest services

  • Must have a valid driver's license

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be living within a reasonable commute of no more than 1 hour to the location(s) listed above within 30 days of anticipated start date

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

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