Enterprise Rent-A-Car Jobs

Overview

Enterprise Holdings ( Enterprise Rent A Car , Alamo Rent A Car & National Rent A Car) has an opening for a Customer Service Representative at the Portlant Jetport.

This is a full-time position that pays up to $20 / hour ( (16.44 per hour plus commission ) and includes a comprehensive benefits package including:

• Paid time off

• Employee discount

• Retirement savings plan including 401k with matching profit sharing

• Health Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• Training and development

Enterprise Holdings is a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

This position is based out of the Portland International Airport located at 1001 Westbrook Street Portland, ME 04102. We have a variety of schedules available.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner

• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

• Place outgoing calls for callback management, and miscellaneous calls as assigned

• Assist to assess condition of rental upon return

• Notify Management of any known customer problems

• Notify Management of any known vehicle problems and any required vehicle maintenance

• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age

• Must have a High School Diploma or GED

• Must have at least 6 months of prior customer service experience

• Must have a valid US driver's license

• Must have no more than 2 at-fault accident or moving violation within the past 3 years

• Must have no drug or alcohol related convictions within the past 5 years

• Must have a basic level experience and understanding of a PC and Microsoft Office products

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.