Enterprise Holdings Customer Service Representative - Full Time - PDX Airport in Portland, Oregon
Enterprise Rent-A-Car at the Portland International Airport located at 7105 NE Airport Way Portland, OR 97218 is looking to grow our Customer Assistance Representative - team!
Enterprise is a fun and friendly place where team work rules. We work hard, and reward hard work. It's a fast-paced, fun environment at the nation's top airport location. If you enjoy a job where you're not staring at the clock, this is the one for you!
This full time position pays up to $18 / hour (14.60 per hour plus monthly bonus opportunities) gauranteed 40 hours per week
Paid time off
Retirement savings plan including 401k with matching profit sharing
Training and development
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here (https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html) .
Provide a high level of customer service by assisting customers and assessing their rental needs in person
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Understand and communicate rental terms and conditions, vehicle features and other services
Sell optional protection products, upgrades, fuel options and other additional equipment
Assist to assess condition of rental upon return
Confirm rental paperwork from the Exit Booth
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
High school diploma or GED equivalent required; some college preferred
Requires at least 1 year of work experience in customer service
Must have a valid drivers license
No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related event on driving record in the past 3 years (DUI, DWI, failed breath test, diversion agreement or similar)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.