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Enterprise Holdings Rapid City Enterprise Holdings Hiring Event in Rapid City, South Dakota

Enterprise, Alamo, and National Car Rental

Rapid City Regional Airport Hiring Event

We are hiring for multiple positions at our Rapid City Regional Airport location!

Interviews will take place on April 25th from 6:30pm to 9pm at the following location!

Enterprise Rent-A-Car Rapid City, SD

1254 E North St, Rapid City, SD 57701

We are currently hiring for the following positions:

  • Seasonal Customer Service Representatives

  • Seasonal Service Agents

Hours/Schedule will vary based on positions. Current openings include: Opening shifts, Mid shifts, and Night shifts. Weekends and holidays included as we are open 365 days per year.

Customer Assistance Representative:

  • Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.

  • Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.

  • Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.

  • Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.

  • Answer telephone in a friendly, helpful and prompt manner.

  • Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.

  • Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.

  • Assist customers within the queue to minimize any wait time and provide the most efficient service possible.

Service Agent Responsibilities:

  • Clean vehicle exterior by hand, brush or by operating washing equipment

  • Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand

  • Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)

  • Determine need for and add windshield fluid, gas, oil, water and antifreeze

  • Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle

  • Verify appropriate stickers are attached to vehicle (registration, plates, etc.)

  • May be responsible for maintaining an inventory of cleaning supplies

  • May assist with local automobile deliveries

  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years old

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be able to lift 30 lb. in order to assist customers

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position nowor in the future.

  • Must be available to work 40 hours a week

  • Must be able to work from May 15, 2019 to September 30, 2019

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Requisition Number: 2019-280855

Posted Salary Min: USD $11.00/Hr.

Posted Salary Max: USD $13.00/Hr.

© Copyright Enterprise Rent-A-Car • ERACSM

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.
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