Enterprise Holdings Rapid City Enterprise Holdings Hiring Event in Rapid City, South Dakota
Enterprise, Alamo, and National Car Rental
Rapid City Regional Airport Hiring Event
We are hiring for multiple positions at our Rapid City Regional Airport location!
Interviews will take place on April 25th from 6:30pm to 9pm at the following location!
Enterprise Rent-A-Car Rapid City, SD
1254 E North St, Rapid City, SD 57701
We are currently hiring for the following positions:
Seasonal Customer Service Representatives
Seasonal Service Agents
Hours/Schedule will vary based on positions. Current openings include: Opening shifts, Mid shifts, and Night shifts. Weekends and holidays included as we are open 365 days per year.
Customer Assistance Representative:
Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.
Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.
Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.
Answer telephone in a friendly, helpful and prompt manner.
Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.
Assist customers within the queue to minimize any wait time and provide the most efficient service possible.
Service Agent Responsibilities:
Clean vehicle exterior by hand, brush or by operating washing equipment
Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand
Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)
Determine need for and add windshield fluid, gas, oil, water and antifreeze
Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle
Verify appropriate stickers are attached to vehicle (registration, plates, etc.)
May be responsible for maintaining an inventory of cleaning supplies
May assist with local automobile deliveries
Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be able to lift 30 lb. in order to assist customers
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position nowor in the future.
Must be available to work 40 hours a week
Must be able to work from May 15, 2019 to September 30, 2019
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Requisition Number: 2019-280855
Posted Salary Min: USD $11.00/Hr.
Posted Salary Max: USD $13.00/Hr.