Enterprise Holdings Enterprise Holdings Indeed Hiring Event- Reno Tahoe Airport in Reno, Nevada
Indeed Hiring Event
Reno Tahoe Airport
We are hiring for multiple positions at the Reno/Tahoe Airport!
Interviews will take place on Wednesday, June 12th from 9am-1pm at the following location:
Enterprise Holdings Administrative office- Northern Nevada
1675 National Guard Way, Reno NV 89502
- Please park in Visitor Parking in the lot and proceed into the location
We are currently hiring for the following positions:
Full Time Car Washer
Part Time Car Washer
Full Time Customer Assistance Representatives Senior
Part Time Customer Assistance Representative Senior
Hours/schedule based on schedule needs. The Reno Tahoe Airpoort is open from 4am-12:30am 7 days a week.
Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
Inspect vehicles for unidentified body damage.
Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
Refuel the vehicle and log identification number with fuel needed and mileage.
Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Customer Assistance Representative Senior
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers and accounts in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins transactions
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Understand and communicate rental terms and conditions, vehicle features and other services
Sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Must be at least 18 years of age.
Experience handling similar responsibilities preferred.
Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position now or in the future.
Must be able to understand, read, write, and speak English.
Must be open to work based on location needs. The Reno Tahoe Airport is open from 4am-12:30am 7 days a week.
External Company URL: www.erac.com
Requisition Number: 2019-284605