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Enterprise Holdings Enterprise Holdings Indeed Hiring Event- Reno Tahoe Airport in Reno, Nevada

Enterprise/National/Alamo

Indeed Hiring Event

Reno Tahoe Airport

We are hiring for multiple positions at the Reno/Tahoe Airport!

Interviews will take place on Wednesday, June 12th from 9am-1pm at the following location:

Enterprise Holdings Administrative office- Northern Nevada

1675 National Guard Way, Reno NV 89502

  • Please park in Visitor Parking in the lot and proceed into the location

We are currently hiring for the following positions:

  • Full Time Car Washer

  • Part Time Car Washer

  • Full Time Customer Assistance Representatives Senior

  • Part Time Customer Assistance Representative Senior

Hours/schedule based on schedule needs. The Reno Tahoe Airpoort is open from 4am-12:30am 7 days a week.

Service Agents

  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.

  • Inspect vehicles for unidentified body damage.

  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.

  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.

  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.

  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.

  • Refuel the vehicle and log identification number with fuel needed and mileage.

  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.

  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.

  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.

  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Customer Assistance Representative Senior

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned

  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

  • Meet and greet customers and accounts in a friendly and timely manner

  • Provide directions and general assistance

  • Assist to assess condition of rental upon return

  • Process returns, check-ins transactions

  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed

  • Understand and communicate rental terms and conditions, vehicle features and other services

  • Sell optional protection products, upgrades, fuel options and other additional equipment

  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

  • Perform miscellaneous and backup duties job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans
  • Must be at least 18 years of age.

  • Experience handling similar responsibilities preferred.

  • Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

  • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to understand, read, write, and speak English.

  • Must be open to work based on location needs. The Reno Tahoe Airport is open from 4am-12:30am 7 days a week.

External Company URL: www.erac.com

Requisition Number: 2019-284605

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