Enterprise Rent-A-Car Jobs

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Enterprise Holdings Part Time Customer Administrative Representative in Reno, Nevada

Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 9,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $22 billion.

The Part Time Customer Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

-This position is located at the Airport in Reno, NV.

-This position pays $11.60 hour

-This is a part time position that requires that you are available 20-25 hours per week, (Sunday 4:00pm to 11:00pm and Tuesday - Thursday 5:00pm to 11:00pm)

  • Make incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned

  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone

  • Meet and greet customers in a friendly and timely manner

  • Provide directions and general assistance

  • Assist to assess condition of rental upon return

  • Process returns, check-ins and exit kiosk transactions

  • May assist with or perform customer pick-ups in a safe and courteous manner

  • Notify Management of any known customer problems

  • Notify Management of any known vehicle problems and any required vehicle maintenance

  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years old

  • High school diploma or GED required; some college preferred

  • Must have at least 6 months of prior customer service, retail, or administrative support experience

  • Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.

  • No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work at the Airport in Reno, NV.

  • Must be able to work part time position that requires that you are available 20-25 hours per week (Sunday 4:00pm to 11:00pm and Tuesday - Thursday 5:00pm to 11:00pm)

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Requisition Number: 2019-297498

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.

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