Enterprise Holdings Customer Service San Antonio Airport Exit Booth in San Antonio, Texas
National and Alamo has an exciting opportunity for a Full-Time Exit Booth Agent at the San Antonio Airport . The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position is a full-time position (four 10 hour shifts) that pays up to $15.90 / hour (15.00/hour plus bonus). The branch is located at 9559 Airport Blvd, San Antonio, TX 78216.
Paid time off
Medical, Dental and Vision Benefits
401k retirement plan
Apart from religious observations, must be able to work one of the following schedules:
Thursday - Monday 3:30pm-12:00am
Thursday - Sunday 12:00pm - 10:00pm
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 1 year experience handling customer service functions (can be non-concurrent)
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
Must have valid driver's license with no more than two moving violation and/or at-fault accidents on driving record in the past three years.
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.