Enterprise Holdings Full Time Administrative Representative San Francisco Airport in San Francisco, California

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

The position will be located at the Enterprise Rent A Car administrative office at the San Francisco Airport.

This position requires a valid drivers license and the starting pay is $17.25 per hour.

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned

  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone

  • Provide directions and general assistance

  • Notify Management of any known customer problems

  • Notify Management of any known vehicle problems and any required vehicle maintenance

  • Perform various administrative functions

  • Assist with the lost and found procedures

  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

  • Must be at least 18 years old

  • High school diploma or GED equivalent required

  • Some college preferred

  • Must have at least 6 months prior customer service retail or administrative support experience

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be willing to the following schedule: Wednesday through Sunday 11am-8pm with Mondays & Tuesdays off.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Requisition Number: 2018-263281