Enterprise Rent-A-Car Jobs

Job Information

Enterprise Holdings San Jose Airport Hiring Event - Enterprise Holdings in San Jose, California

Overview

Enterprise Holdings Hiring Event

Interviews and Contingent Offers on the spot!

Interviews will take place on May 25, 2022 from 9:00am-6:00pm

Enterprise San Jose Airport

1659 Airport Blvd

San Jose, CA 95110

Don't forget to RSVP for an interview slot using the following link:

https://intsignup.indeed.com/interview/6b234616-da74-4475-ad76-8a3f828a63da

We are currently hiring for the following positions:

  • Full Time Auto Detailers

  • Full Time Customer Service Agent

Shifts avaiailable:

  • We have multiple shifts available

We offer:

  • Retirement savings plan including 401k with matching profit sharing

  • Holiday Pay

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

The hourly pay is:

  • Auto Detailers - $19.00 / hour plus shift differential after 4PM.

  • Customer Service Agent - $21.15 / hour

Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, and for more information on our Complete Clean Pledge, please click here .

Responsibilities

We are hiring now for immediate openings.

Automotive Detailer:

  • Clean and sanitize vehicle interior per Complete Clean Pledge standards

  • Vacuum and prepare vehicle interior per Complete Clean Pledge standards

  • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.

  • Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.

  • Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage

  • Fuel and stage vehicle

  • Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary

  • Maintains a clean and orderly work area and report any unsafe or hazardous conditions

  • Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning, detailing, washing and sanitization supplies are available

  • Assists customers when needed. May transport customers to and from the branches

  • Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations

  • Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

  • Seek to improve job performance through self-assessment, skill development, training and goal setting

  • Maintain a regular and reliable level of attendance and punctuality

  • Perform miscellaneous job-related duties as assigned

Customer Service Agent:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

  • Advise and review rental charges; and provide an accurate receipt to the customer.

  • Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.

  • Inquire about service, satisfaction and document dissatisfaction.

  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

  • Use of proper statement to determine if vehicle is being returned with full tank of gas.

  • Complete a service alert for any mechanical and or body damage communicated by the customers.

  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

  • Keep lot organized for ease of access and traffic flow.

  • Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.

  • Understand the damage loss report reporting procedure.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Automotive Detailer Qualifications:

  • Must be at least 18 years of age.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work 40 hours a week including weekends depending on the shift bid. We have three shifts (morning, mid, and night).

Customer Service Representative Qualification:

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D. required.

  • Minimum of 1 year experience handling customer service functions.

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work 5 days a week (40 hours/week) including weekends with a flexible schedule due to shift bid.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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