Enterprise Holdings Rental Sales Agent National Alamo ORANGE COUNTY Airport SNA in Santa Ana, California
National and Alamo has an exciting opportunity for a Rental Sales Agent at our location at the Orange County Airport (SNA)! The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
This position is based at the Orange County Airport location at 92707
* This is a Union position. Schedule based on a shift bid. Must have open availability (apart from religious obserances, must be available to work 40 hours/week, flexible schedule, including holidays, nights and weekends)*
*Starting pay is $12/hour + commission *
Use company approved sales and service techniques when determining customer needs
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
Must have an High school Diploma
Must have a minimum of 1 year of sales experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Schedule based on a shift bid. Must have open availability (apart from religious obserances, must be available to work 40 hours/week, flexible schedule, including holidays, nights and weekends)**
This position requires a valid driver's license.
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.
Requisition Number: 2019-296642
Street 2: John Wayne Airport
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Street: 19051 Airport Wy North
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.