Enterprise Holdings Truck Customer Service Representative - Mishawaka in South Bend, Indiana
Enterprise Rent-A-Car's Commercial Truck division is looking for a Fulltime Customer Service Representative position located at:
703 W. Edison Rd
Mishawaka, IN 46545
This position will support the Commercial Truck department in performing a variety of administrative and business account functions. This is an excellent opportunity for someone who is extremely organized and detail-oriented.
This position is full-time with benefits and pays $11 per hour.
Act as a knowledgeable resource for all Commercial Truck Customers
Achieve and maintain proficiency in all necessary computer applications
Primary or secondary point of contact for customers needing information
Act as liaison between Commercial Truck and customers in the coordination of necessary maintenance requirements and associated paperwork
Involvement in overall branch operations
Send various documents and letters to customers in a timely manner
Participate in regular development meetings and assist to obtain department goals
Handle all administrative duties related to the customer base
Perform general office duties and miscellaneous job-related duties as assigned
Occasional involvement in customer facing meetings to help build solid business relationships
Knowledge of professional phone etiquette and the ability to provide excellent customer service
Good verbal and written communication skills
General knowledge of the organization and support functional area is required
Attention to detail for accuracy in performing data entry duties and various tasks
Organizational and time management skills
Basic business, accounting or math principles
Ability to demonstrate sound judgment and problem solving skills by taking appropriate action regarding a concern or questionable finding
Ability to work in a fast paced environment with demonstrated ability to prioritize and juggle multiple competing tasks and demands
Ability to work independently or as a team member
Ability to work and succeed in a multi-cultural environment
Equal Opportunity Employer/Disability/Veterans
High School Diploma or GED
Must be at least 21 years of age.
Minimum of 1 year experience handling customer service responsibilities
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault violations within the last 2 years
Proficiency in Microsoft Word and Excel products
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observations; must be available to work Monday - Friday 7:00 am - 4:00 pm
We are subject to certain Department of Transportation Regulations
- All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiner's certificate, or submit to and successfully complete a D.O.T. medical examination.
Street 2: South Bend
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Requisition Number: 2019-278304