Enterprise Rent-A-Car Jobs

Overview

The Replacement & Leisure Department is excited to announce 2 openings for Account Coordinators!

The Account Coordinator will complete various tasks related to supporting the Replacement/Leisure Team, including being a customer service contact for their account base and also providing sales support to the team.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, paid time off, and organizational growth potential.

Company Overview

Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $22.5 billion in revenue and operated nearly 1.7 million vehicles in fiscal year 2020.

Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 9,500 fully staffed neighborhood and airport locations in 100 countries and territories throughout the world.

Responsibilities

• Act as a knowledgeable resource for all Replacement/Leisure customers, including being the primary liaison for initial questions and requests between the customer and branch rental operations when necessary

• Respond in a timely manner to the changing needs of the customer while maintaining a high standard of quality

• Format and deliver reports requested from account owner and deliver ad hoc reports for AVPs/VPs

• Update all required information in the various customer data bases

• Assist team with preparation for external customer sales meetings, including documents, materials, presentations and booking travel

• Assist the team in coordination of customer communication, including sending letters, emails, meeting agendas and invitations for special events

• Handle any special requests from the account or coordinate with applicable support area

• Communicate any urgent issues to the account owner for immediate handling

• Schedule appointments and maintain the calendars for various personnel and/or the department

• Coordinate basic accounting activities (expense reporting, invoice approval, purchase orders, etc.)

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum:

• Three combined years Administrative/Office experience AND customer service experience in a professional work environment (office environment)

• Previous experience drafting, composing and editing communications

• Prior experience in a sales support or logistics role strongly preferred

• H.S. Diploma/GED

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Competency Based:

• Executing

• Customer Service

• Detail-Oriented

• Communication

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.