
Job Information
Enterprise Holdings Automotive Maintenance Coordinator Internship in St. Louis, Missouri
Overview
Enterprise Fleet Management, an affiliate of Enterprise Rent-A-Car is offering an internship program that will be a remote, work from home position. This Automotive Maintenance Internship is designed to offer students an opportunity to utilize their automotive knowledge in a professional environment!
The Automotive Maintenance Coordinator Internship is responsible for working with repair vendors throughout the US and Canada and negotiating and approving prices on tires and maintenance services for leased vehicles. This person also consults with our customers and sales team on vehicle maintenance. The ideal candidate would possess automotive knowledge along with excellent customer service skills.
The pay for this position is $14.00 - $16.00/hr based on experience. Our team supports ASE certifications and we are an ASE recognized Blue Seal Facility. This position has the opportunity to earn an additional $0.25/hr per ASE that is current (A1-A9, T4, T8, C1, and X1).
This is a year round internship and students must currently reside in St. Louis, Missouri.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Responsibilities
Build and maintain professional working relationships with customers, vendors and sales groups
Contact customers and sales groups to advise on maintenance issues via phone and e-mail
Analyze tire requests to ensure correct application
Negotiate tire pricing and maintenance
Evaluate maintenance requests for necessity and to avoid duplicated services
Pro-actively recommend maintenance services
Communicate billing procedures and requirements to repair facilities
Process maintenance invoices for payment
Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum Qualifications Include:
Must live in the state of Missouri
Must live in St. Louis or an immediate surrounding county
Currently a student, pursing an automotive degree
Previous experience in a in a lube shop, tire shop, repair facility or dealership preferred
Basic PC knowledge in Microsoft Office (Word, Excel) and basic typing skills
Available to work 20-25 hours a week during the school semester and/or 40 hours a week over summer break
ASE (Automotive Service Excellence) certifications a plus
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Willing to accept $14.00 - $16.00/hr base pay
Must have the ability to meet PC, Internet, and telephone equipment requirements
Qualified Candidates must possess the following skills/competencies:
Executing
Takes action to meet goals and objectives
Follows a business plan
Accomplishes tasks according to the direction and instructions provided
Customer Service
Provides excellent service to both internal and external customers
Meets others' needs in a timely manner and with a positive attitude
Places others' needs above one's own needs
Detail-Oriented
Demonstrates a strong attention to detail
Provides facts and details when conveying information
Thoroughly reviews information for accuracy and consistency
Analyzing
Gathers and examines information from multiple sources
Studies facts and details
Considers past experiences and history
Communication
Effectively communicates both verbally and in writing
Clearly communicates messages, thoughts, and ideas to others
Demonstrates strong presentation skills
Flexibility
Readily adapts to change
Moves easily from one task or responsibility to another
Is able to perform tasks or complete processes in ambiguous situations
Work from Home Requirements:
Must have a permanent residence in Missouri
Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet
Working space with working smoke detector, fire extinguisher, and first aid kit
Work from Home Technical Requirements:
Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)
Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)
High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/)
working web camera
Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength, interference, and other factors)
Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)
Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or Safari
Anti-virus software must be installed and kept running at all times (included w/ Windows 10)
Operating system patches must be installed and kept up to date