Enterprise Holdings Automotive Maintenance Coordinator - Wentzville, MO Campus in St. Louis, Missouri
Equal Opportunity Employer/Disability/Veterans
Enterprise Fleet Management, an affiliate of Enterprise Rent-A-Car, has a new and exciting opportunity at the recently opened Ranken Taylor Automotive Center in Wentzville, Missouri. We are looking for a Full-Time Automotive Maintenance Coordinator to join our team. This is a great way to bring your automotive knowledge into a professional environment!
The Automotive Maintenance Coordinator is responsible for working with repair vendors throughout the US and Canada and negotiating and approving prices on tires and maintenance services for leased vehicles on our Fleet Maintenance Program. This person also consults with our customers and sales team on vehicle maintenance. The ideal candidate would possess automotive knowledge along with excellent customer service skills.
The office location for this position is 751 Parr Rd. Wentzville, MO 63385.
The starting base pay for this position is $17.00-$22.00/hr (based on experience). Our team supports ASE certifications and we are an ASE recognized Blue Seal Facility. This position has the opportunity to earn an additional $0.25/hr per ASE that is current (A1-A9, T4, T8, C1, and X1).
Our Automotive Maintenance Coordinators will work closely with our Olivette, MO campus and require flexibility to travel between campuses occasionally, based on business needs.
This position is 50% working in the office and from home, rotating weeks.
Must live in the (314), (636) or (573) area code
Successful completion of a 1-2 week New Hire training class (Mon-Fri, 8a-5p each day) held at our Olivette, MO campus is required, followed by 4-6 weeks in the office before starting the work from home rotation.
Build and maintain professional working relationships with customers, vendors and sales groups
Contact customers and sales groups to advise on maintenance issues via phone and e-mail
Analyze tire requests to ensure correct application
Negotiate tire pricing and maintenance
Evaluate maintenance requests for necessity and to avoid duplicated services
Pro-actively recommend maintenance services
Communicate billing procedures and requirements to repair facilities
Process maintenance invoices for payment
Minimum Qualifications Include:
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Previous experience vehicle maintenance experience
Technical knowledge of automotive maintenance
Six months of customer service experience
Previous experience in a in a lube shop, tire shop, repair facility or dealership preferred
Basic PC knowledge in Microsoft Office (Word, Excel) and basic typing skills
Automotive technology education, preferred
ASE (Automotive Service Excellence) certifications a plus
Willing to accept $17.00-$22.00/hr base pay
Must have the ability to meet PC, Internet, and telephone equipment requirements
Qualified Candidates must possess the following skills/competencies:
Excellent verbal and written communication skills
Excellent customer service and negotiation skills
Ability to problem solve with strong attention to detail
Ability to work independently as well as with a team
Self-starter and disciplined
Ability to trouble-shoot minor computer problems independently
Ability to work under minimal supervision
Work from Home Requirements:
Must live in (314), (636) or (573)area code
Ability to attend a 1-2 week New Hire training class (Mon-Fri, 8a-5p each day) held at our Olivette, MO campus is required, followed by 4-6 weeks in the office before starting the work from home rotation.
Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet
Working space with working smoke detector, fire extinguisher, and first aid kit
Work from Home Technical Requirements:
Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)
Minimum of 4GB RAM
High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/)
Enterprise reserves the right to verify your PC meets or exceeds the following requirements.
Requisition Number: 2018-236197
Street 2: St. Louis
External Company Name: Enterprise Holdings
External Company URL: www.erac.com