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Enterprise Holdings Business Analyst in St. Louis, Missouri

Enterprise Holdings is powered by technology. As a diverse team of idea enablers and problem-solvers, our more than 2,000 innovative IT professionals design, develop and drive the tech that is redefining how customers rent, buy and share vehicles from our family of brands — which includes Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental.

Here, you will be part of a team that creates and delivers powerful solutions for more than 10,000 branch locations and 100,000 employees across the world with the resources and support to develop in a variety of career paths. Enterprise Holdings IT is a critical area of the business; we develop technical solutions that power our global operations and a fleet of 2 million vehicles, allowing our branch employees to exceed our customers’ expectations.

The Vehicle Services team is responsible for building and maintaining the services and vehicle data that comprise the fleet of cars within Enterprise Holdings. As a Business Analyst on this team, you will work with them to enforce the full lifecycle of the vehicle from the time our cars are ordered to when they are finally sold as used vehicles. The team interacts closely and supports the suite of Vehicle Management client applications that the business uses to interact with the Vehicle lifecycle. The Vehicle Services teams also works closely with many different rental client teams such as tablets, kiosks, mobile applications and rental application systems to rent, track and maintain our fleet. In the next fiscal year, there will be several new initiatives that will focus on simplifying our vehicle solution as well as continuing to expand the mobile solutions needed to maintain our fleet.

The Business Analyst will play a key role in shaping product design by performing the gathering of requirements on concept development, resolving issues, performing gap and risk analysis and delivering detailed development documentation to support Agile product development.

As a Business Analyst in the Vehicle Services team, you will serve as the primary interface between the business, client software teams, product owners, software engineers and QA testers to implement new functionality and modifications in various Vehicle Services Products. You will play a role in in shaping product design by gathering, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across all our products to support the Agile product development. This will also include using SQL to perform gap and risk analysis to support our products. You will present information, track and respond to client questions as they interact with our services. You will be responsible for demonstrating your leadership capabilities in meeting facilitation, collaborating, conflict resolution and obtaining your desired results from team members.

This position gives the right candidate an exciting opportunity to work closely with Product Management supporting our Vehicle Services organization in an Agile environment.

To be successful you will need to demonstrate strong skills in the areas of personal ownership and accountability, relationship management, team building, organization, prioritization, problem solving, change management and executive level written and oral communication.

Equal Opportunity Employer/Disability/Veterans

Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  • 2+ years of experience working as a Business Analyst or similar analytical experience

  • Experience with Atlassian products such as Jira and Confluence

  • Ability to gather, review, validate, and document functional business requirements, specifications, and use cases

  • Must demonstrate strong organizational skills with keen attention to detail and customer focus

  • Must be a motivated self-starter with good desktop technology skills

  • Must be creative and innovative

  • Must have the ability to adapt to work environment and surroundings

  • Must possess excellent written and verbal communication skills

  • Must have ability to effectively communicate with various business and IT teams

  • Must have ability to identify potential problems and solve issues

  • Must have excellent time management and prioritization skills

  • Must be flexible in the face of changing priorities and requirements

  • Must be committed to incorporating security into all decisions and daily job responsibilities

  • Must have knowledge of relational databases and SQL

  • Must have experience or knowledge with Agile methodologies

  • Must have experience creating functional specification documentation.

  • Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

  • Knowledge or experience with testing technologies such as Postman and SoapUI

  • Knowledge or experience with Splunk

  • Knowledge in identifying and creating test data to validate functionality

  • Knowledge of REST and SOAP Services

  • Knowledge of Backend Services

  • Knowledge of Odyssey and Ecars systems

Street 2: St. Louis

External Company URL: www.erac.com

Requisition Number: 2019-299180

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.

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