Enterprise Holdings Client Account Coordinator - Fleet Management in St. Louis, Missouri
Enterprise Fleet Management, an affiliate of Enterprise Holdings, currently has an immediate opening for a Client Account Coordinator. This position will be responsible for the accounting administrative functions within Fleet Management. Those functions include, but are not limited to, researching billing questions and contacting customers on accounts receivable balances. In addition, the Client Account Coordinator will be the main point of contact for accounts receivable and billing questions for the local sales teams, administrative offices and external customers. The ideal candidate is a team player who is detail-oriented, organized and has the ability to develop relationships while displaying excellent customer service. After an initial training period, this position offers an option of a work from home rotation.
This position offers a competitive compensation package that includes:
Minimum starting pay is $37500 - $39000 depending upon relevant experience
401k, Profit Sharing and Full Benefits
This position is located at: 9315 Olive Blvd, St. Louis, MO 63132 .Currently, this position will train and work from home as a safety precaution due to COVID -19. When it has been determined that office work is safe to return to, this position will remain flexible and offer opportunities for on-site and work from home options.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here .
Research and contact customers on accounts receivable balances on a daily basis via phone and email to obtain payment and negotiate a payment plan when necessary.
Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers
Identify customers that are in a risky position and provide problem resolution when needed
Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk / equity position, amount of past due and bad debt impact
Complete detailed account reconciliations and apply payments to ensure all rules of asset backed financing are followed
Perform account maintenance in PeopleSoft AR in compliance with accounting policies
Partner with other departments and local offices to research and process billing and accounting transactions
Review, research, and clear AR balance sheet accounts
Manage banking information of customers for automatic and manual electronic funds transfers
Other duties as assigned
Equal Opportunity Employer/Disability/Veterans
Minimum Qualifications Include:
Must be willing to accept $37,500-$39,000 per year based on experience
Minimum 2 years accounting, billing or AR experience
Minimum 2 years customer service experience
Intermediate proficiency with MS Excel
Some college coursework in Accounting or Business preferred
Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Qualified candidates must possess the following competencies:
Takes action to meet goals and objectives
Follows a business plan
Accomplishes tasks according to the direction and instructions provided.
Provides excellent service to both internal and external customers
Meets others’ needs in a timely manner and with a positive attitude
Places others’ needs above one's own needs
Demonstrates a strong attention to detail
Provides facts and details when conveying information
Thoroughly reviews information for accuracy and consistency
Determines the best solution based on the facts available
Addresses problems in a timely manner
Provides multiple solutions (when applicable) for resolving problems
Effectively communicates both verbally and in writing
Clearly communicates messages, thoughts, and ideas to others
Demonstrates strong presentation skills
Maintains a steady and positive attitude in challenging situations
Handles rejection and criticism well
Is not easily discouraged
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.